Freddy’s Ice Cream Catering SMS Terms and Conditions
Last Updated: July 1, 2026
These SMS Terms and Conditions explain how Freddy’s Ice Cream Catering may send text messages, how you may provide consent, how you can opt out, and how information related to mobile messaging is handled.
By opting in to receive text messages from Freddy’s Ice Cream Catering, you agree to these SMS Terms and Conditions.
1. SMS Program Description
Freddy’s Ice Cream Catering may send text messages related to:
Event inquiries
Quote requests
Ice cream catering pricing
Availability
Booking details
Event scheduling
Service reminders
Menu questions
Flavor and topping selections
Venue requirements
Payment reminders
Customer support
Event updates
Occasional promotional messages, when separately authorized
Messages may be sent directly by Freddy’s Ice Cream Catering or through a trusted messaging service provider acting on our behalf.
2. Consent to Receive Text Messages
By providing your mobile phone number and affirmatively opting in, you authorize Freddy’s Ice Cream Catering to send text messages to the number you provided.
You confirm that:
You are the subscriber or authorized user of the mobile number provided
You are authorized to consent to receiving messages at that number
The information you provide is accurate
You understand that message and data rates may apply
Consent to receive promotional or marketing text messages is not required as a condition of purchasing or booking services from Freddy’s Ice Cream Catering.
Submitting a quote request does not automatically constitute consent to receive unrelated promotional messages unless you separately opt in to receive them.
3. Types of Messages You May Receive
Depending on the consent you provide and your relationship with Freddy’s Ice Cream Catering, you may receive messages related to:
Event inquiries
Instant or custom quote requests
Ice cream cart catering prices
Availability confirmations
Booking confirmations
Scheduling and event reminders
Menu and package questions
Flavor and topping selections
Venue access and setup requirements
Changes to your event
Payment reminders
Customer support
Follow-up questions
Promotional offers or company updates, if separately authorized
Transactional messages are related to an inquiry, quote, booking, payment, or active service relationship.
Marketing messages may include special offers, seasonal updates, new services, event inspiration, or promotional announcements.
4. Message Frequency
Message frequency varies depending on:
Your inquiry
Quote status
Booking status
Event details
Communication preferences
Whether you have opted in to promotional messages
You may receive multiple messages while planning, confirming, or completing an event.
Freddy’s Ice Cream Catering does not guarantee a specific number of messages per month unless stated in the opt-in disclosure presented when you enroll.
5. Message and Data Rates
Message and data rates may apply.
Your wireless carrier may charge you for text messages or data usage according to your mobile service plan.
Freddy’s Ice Cream Catering is not responsible for charges imposed by your wireless carrier.
6. How to Opt Out
You may opt out of text messages at any time by replying STOP to a Freddy’s Ice Cream Catering message.
You may also use another reasonable method to clearly communicate that you no longer wish to receive text messages.
After submitting an opt-out request, you may receive one final non-promotional message confirming that your request has been processed.
After that confirmation, you should no longer receive messages covered by your opt-out request unless:
You later provide consent again
A message is legally permitted or required
You separately request assistance or initiate a new conversation
Please allow a reasonable amount of time for your opt-out request to be processed.
7. How to Get Help
For assistance, reply HELP to a Freddy’s Ice Cream Catering text message or contact us directly.
Freddy’s Ice Cream Catering
Denver, Colorado
Phone: 720 807 0792
Help requests may receive information about:
The identity of the sender
How to contact our team
How to opt out
Your event inquiry or booking
Applicable message and data rates
8. Mobile Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Message delivery may depend on:
Your mobile carrier
Device compatibility
Network availability
Geographic coverage
Service interruptions
Number blocking
Spam filtering
Other circumstances outside Freddy’s Ice Cream Catering’s control
Freddy’s Ice Cream Catering does not guarantee that every text message will be successfully delivered.
9. Privacy and Mobile Information
Freddy’s Ice Cream Catering respects your privacy.
We may use mobile information to communicate with you about:
Your inquiry
Quote request
Booking
Event details
Menu selections
Venue requirements
Payment
Customer support
Related catering services
Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Text-message opt-in information and consent records will not be sold, rented, or disclosed to third parties for their independent marketing purposes.
We may share mobile information with service providers that help us deliver messages, operate our communication systems, manage bookings, provide customer support, or comply with legal obligations.
Those service providers may use the information only as reasonably necessary to provide services on our behalf.
For more information about how we collect, use, retain, and protect information, please review our Privacy Policy:
10. Transactional and Marketing Messages
Some messages are transactional or service-related, including:
Quote information
Availability updates
Booking confirmations
Payment reminders
Menu questions
Venue instructions
Event reminders
Schedule changes
Customer-support responses
If you separately opt in to marketing messages, you may also receive occasional promotional texts from Freddy’s Ice Cream Catering.
Marketing messages may include:
Seasonal catering offers
New menu options
Event inspiration
Service announcements
Promotional packages
Availability reminders
Special offers
Consent to receive marketing messages is optional and is not required to purchase or book catering services.
You may withdraw your consent at any time by replying STOP.
11. Revoking Consent
You may revoke consent to receive text messages through any reasonable method that clearly communicates your desire to stop receiving them.
Reasonable requests may include:
Replying STOP
Contacting our team directly
Sending a clear written opt-out request
Using another supported opt-out method described in the message
Freddy’s Ice Cream Catering will process valid opt-out requests within the period required by applicable law.
An opt-out request may apply to the types of messages covered by the request and the phone number from which or about which the request was made.
12. Re-Enrolling in Text Messages
After opting out, you may enroll again by completing a new opt-in form or otherwise providing valid consent.
A previous business relationship, inquiry, or booking does not automatically reinstate consent after you have opted out.
13. Updating Your Mobile Number
If your mobile number changes or you no longer own or control the number used to opt in, please notify Freddy’s Ice Cream Catering or opt out before discontinuing use of the number.
You are responsible for providing an accurate and current phone number.
Freddy’s Ice Cream Catering is not responsible for messages received by a person who later acquires a number that you previously provided.
14. Age Requirement
The Freddy’s Ice Cream Catering SMS program is intended for adults who are at least 18 years old.
By opting in, you confirm that you are:
At least 18 years old; or
Authorized by a parent or legal guardian to participate
Event inquiries and bookings must be submitted by an adult or an authorized representative of a company, school, venue, organization, or event host.
15. Prohibited Use
You agree not to use our text-message program to:
Submit unlawful or fraudulent requests
Impersonate another person
Harass or threaten our team
Transmit harmful links or software
Interfere with our messaging systems
Provide a phone number you are not authorized to use
Misrepresent your identity or booking information
Freddy’s Ice Cream Catering may block or discontinue text communication when the program is misused.
16. Changes to the SMS Program
Freddy’s Ice Cream Catering may modify, suspend, or discontinue all or part of its SMS program at any time.
We may change:
The types of messages sent
Message frequency
Messaging providers
Supported short codes or phone numbers
Opt-in methods
Program features
Material changes may be communicated through the website, text message, updated terms, or another reasonable method.
17. Changes to These SMS Terms
Freddy’s Ice Cream Catering may update these SMS Terms and Conditions from time to time to reflect changes in:
Our services
Messaging practices
Technology
Legal requirements
Service providers
Business operations
Updates will be posted on this page with a revised “Last Updated” date.
Your continued participation in the SMS program after updated terms take effect indicates your acceptance of the revised terms, to the extent permitted by law.
18. Related Policies
Your use of Freddy’s Ice Cream Catering text messaging may also be governed by our:
Privacy Policy
Terms of Service
Cancellation Policy
Review the Privacy Policy here:
Review the Terms of Service here:
Review the Cancellation Policy here:
If a text-message conversation concerns canceling, rescheduling, changing, or receiving a credit for an event, the Cancellation Policy and your signed event agreement will apply.
19. Governing Law
These SMS Terms and Conditions are governed by applicable federal law and the laws of the State of Colorado, without regard to conflict-of-law principles.
Any dispute relating to the SMS program may also be subject to the dispute-resolution provisions contained in the Freddy’s Ice Cream Catering Terms of Service or a signed event agreement.
20. Contact Information
If you have questions about these SMS Terms and Conditions, text-message consent, privacy, opt-out requests, or your communication preferences, please contact:
Freddy’s Ice Cream Catering
Denver, Colorado
Phone: 720 807 0792